Safety Standards

1. Driver Safety Requirements

• Valid driver’s license and active insurance are mandatory
• Vehicle inspections must be current and on file
• Drivers must agree to background checks and safety reviews
• No texting while driving during active jobs

2. Delivery Protocols

• Use proper lifting techniques to avoid injury
• Secure all items safely in the vehicle or trailer
• Follow all traffic laws and speed limits
• Contact the user immediately if delivery conditions are unsafe

3. Emergency Procedures

• Call 911 in the event of an accident or medical emergency
• Notify The Delivery Truck support team at support@thedeliverytruck.com immediately after any incident

4. User Responsibilities

• Provide accurate pickup and drop-off locations
• Ensure items are safe for transport
• Do not request transportation of hazardous or illegal materials

5. Prohibited Conduct

• Harassment, abuse, or threats to other users or drivers
• Transport of controlled substances or illegal goods
• Using the platform while under the influence of drugs or alcohol

6. Safety Reporting

All users and drivers are encouraged to report unsafe behavior by emailing safety@thedeliverytruck.com.