Safety Standards
Commitment to Safety: The Delivery Truck prioritizes the safety of all users and drivers.
1. Driver Safety Requirements
- Valid driver’s license and active insurance are mandatory
- Vehicle inspections must be current and on file
- Drivers must agree to background checks and safety reviews
- No texting while driving during active jobs
2. Delivery Protocols
- Use proper lifting techniques to avoid injury
- Secure all items safely in the vehicle or trailer
- Follow all traffic laws and speed limits
- Contact the user immediately if delivery conditions are unsafe
3. Emergency Procedures
- Call 911 in the event of an accident or medical emergency
- Notify The Delivery Truck support team at support@thedeliverytruck.com immediately after any incident
4. User Responsibilities
- Provide accurate pickup and drop-off locations
- Ensure items are safe for transport
- Do not request transportation of hazardous or illegal materials
5. Prohibited Conduct
- Harassment, abuse, or threats to other users or drivers
- Transport of controlled substances or illegal goods
- Using the platform while under the influence of drugs or alcohol
6. Safety Reporting
All users and drivers are encouraged to report unsafe behavior by emailing safety@thedeliverytruck.com.
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